Best Western Ellerslie International Hotel

Spacious room with an excellent bathroom. Very clean and great storage.Very quiet despite being near a road. Double glazed. Quiet, efficient air conditioner. Spacious well appointed bathroom. Staff were all excellent. Only let down by some little niggles..- blind broken and didn't pull up oroperly. TV needed resetting to correct HDMI each time it was turned on,.

The staff were great, the restaurant was delicious, meals were large and great value for money. We got entree’s and they were very generous in size for all of us. Rooms were tidy and beds were comfortable They are doing upgrades to the buildings so there was a bit of noise during the day if you were back at hotel. Although it says there is a laundry to use and it needs coins this isn’t the case but I dropped laundry at the reception and had it back the next morning clean, dry and folded. The staff were very accomodating.

Very comfortable and clean with very friendly and helpful staff. Spacious well equipped unit. Let down by minor maintenance .. only small items, but not what you expect from the price we paid and compared to other similar type of properties. Blind strings were broken and did not pull up properly, drawer unit had drawers that would not open, TV needed resetting to correct HDMI each time you turned it on.

Attended a reunion. Was unable to check in at 2pm due to being at the reunion. My parents and siblings were also staying(checked in a day earlier). Reception checked me in over the phone and handed my parents my key that morning. Saved so much hassle. Items we're stupidly left and without any issue reception sent it to me. The rooms were immaculate, perfect for my family of 3 and as stated above the service was exceptional. Definitely recommend.

Dinner is the best should be very good if there was breakfasts provide specialy for the kids they enjoying breakfasts Buffy but its ok for this time hope they changed for next time staff are so awsome very good service happy with it.